Privacy policy
PRIVACY POLICY
Effective Date: July 16, 2026
KOSMONEXT is operated by [ECOZBOOST CO.,LTD] in the Republic of Korea.
This Privacy Policy explains what information we collect, why we use it, and how you can manage your information.
1. INFORMATION WE COLLECT
We may collect the following information.
Account Information
• Email address
• Login and account information
Contact Information
• First and last name
• Job title
• Business email
• Phone or WhatsApp number
• Country or region
Company Information
• Company name
• Brand name
• Business type
• Company website
• Social media account
Product and Sample Information
• Products added to your cart
• Target product name, link, photo, or file
• Product requirements
• Expected order quantity
• Messages and sample requests
Shipping Information
• Recipient name
• Phone number
• Country or region
• Address
• City
• State or province
• Postal code
Website Information
• IP address
• Browser and device information
• Pages visited
• Cookies
• Login and website activity
Communication Information
• Emails
• Chat messages
• WhatsApp messages
• Customer support requests
We do not collect payment card information for free sample requests.
2. HOW WE USE YOUR INFORMATION
We use your information to:
• Create and manage your account
• Check your company and contact information
• Review your target product
• Discuss your sample request
• Prepare and send samples
• Check product feasibility with Korean manufacturers
• Support product development and production
• Manage documents and shipping
• Answer your questions
• Keep the website safe
• Improve the website
• Follow legal requirements
3. HOW WE SHARE INFORMATION
We may share the minimum information needed with:
• Korean cosmetics manufacturers
• Packaging suppliers
• Testing and certification partners
• Shipping and logistics companies
• Website and cloud service providers
• Email and customer support providers
• Government authorities when required by law
We share information only when it is needed to provide the requested service.
We do not sell your personal information.
We do not give your direct contact information to a manufacturer unless it is needed and you have been informed.
4. PRODUCT AND PROJECT INFORMATION
We may share your target product, product link, photo, specifications, and sample requirements with selected manufacturers and service partners.
This information is used only to:
• Review whether the product can be made
• Prepare samples
• Check the expected quantity
• Review packaging
• Review production requirements
We share only the information needed for your request.
5. INTERNATIONAL DATA PROCESSING
KOSMONEXT is based in the Republic of Korea.
Some website, cloud, email, analytics, and support providers may process information outside Korea.
When information is processed outside Korea, we take reasonable steps to protect it.
Current overseas service providers:
Provider: Shopify Commerce Singapore Pte. Ltd. and Shopify Inc.
Countries: Singapore, Canada, and the United States
Information: Account, contact, company, sample request, shipping, and website usage information
Purpose: Website operation, account management, sample requests, and customer support
Transfer Method: Electronic transfer through the Shopify platform
Retention Period: Until the account is deleted or the information is no longer needed
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Provider: Google LLC
Country: United States
Information:
IP address, device information, browser information,
approximate location, and website usage information
Purpose:
Website traffic analysis and service improvement
Transfer Method:
Automatic electronic transfer when the website is accessed
Retention Period:
2 months or 14 months, depending on our Google Analytics settings
This section will be updated when a service provider is added or changed.
6. HOW LONG WE KEEP INFORMATION
Account and Profile Information
Kept while your account is active. It will normally be deleted within 30 days after your account is closed, unless the law requires a longer period.
Product, Sample, and Inquiry Records
Kept for up to 3 years after the request is completed.
Shipping Information
Kept for up to 1 year after sample delivery, unless a longer period is required by law.
Website Logs
Kept for up to 3 months.
We delete or anonymize information when it is no longer needed.
7. COOKIES
We may use cookies to:
• Keep you logged in
• Save your cart
• Keep the website working
• Understand how the website is used
• Improve the website
Required cookies are used to operate the website.
Optional analytics cookies will be used only when allowed by applicable law or when you give consent.
You can change your cookie settings through your browser or the cookie banner.
8. YOUR RIGHTS
Depending on where you live, you may ask us to:
• Show you the information we hold
• Correct your information
• Delete your information
• Stop or limit some uses of your information
• Give you a copy of your information
• Withdraw your consent
• Close your account
To make a request, contact us at:
[PRIVACY EMAIL]
We may ask you to confirm your identity before completing the request.
9. DATA SECURITY
We use reasonable steps to protect your information.
These steps may include:
• Limited staff access
• Password and account controls
• Secure website connections
• Data backup
• System monitoring
• Staff and partner confidentiality duties
No online system is completely secure. Please do not send sensitive personal information that is not needed for your request.
10. CHILDREN
KOSMONEXT is a business platform.
Our service is not intended for anyone under 18 years old.
We do not knowingly collect personal information from children.
11. THIRD-PARTY LINKS
Our website may contain links to other websites.
KOSMONEXT is not responsible for the privacy practices of those websites.
Please check their privacy policies before providing information.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy when our service or legal requirements change.
The new version will be posted on this page with a new effective date.
We will provide additional notice if an important change affects your information.
13. CONTACT US
Company: ECOZBOOST CO.,LTD
Platform: KOSMONEXT
Privacy Officer: Jun Yoon
Email: kosmonext@kosmonxet.com
Phone: +82 10 7160 8562
Address: 16, Yanghwa-ro 15an-gil, Mapo-gu, Seoul, Republic of Korea
POSTAL CODE : 04031
Country: Republic of Korea